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Refund Policy

Last Updated: July 19, 2026 · Effective Date: July 19, 2026

🛡️ 7-Day Money-Back Guarantee

No questions asked

Table of Contents

1. Our Refund Promise

At Beautimonial, we stand behind our product. We want you to be completely satisfied with your experience.

Our commitment to you:

✓ 7-day money-back guarantee on all first-time paid subscriptions
✓ No questions asked
✓ Fast processing (5-10 business days)
✓ Refund to original payment method
✓ No hidden cancellation fees

We believe in our product. If it's not the right fit for you, we want to make it right.

2. Demo Plan (Free / 7 Days)

Eligible for Help

✓ Technical issues prevented you from using the widget at all
✓ Widget failed to load on your website despite correct installation
✓ Contact us within 48 hours of signing up

Not Applicable

✗ The Demo plan is free, so there is no payment to refund
✗ Requests made after 48 hours for technical support

How to Request Help

Email: support@beautimonial.com
Subject: "Demo Support Request"
Timeline: Within 48 hours of signing up

Note: The Demo plan is free, so you can test Beautimonial at zero risk. We encourage you to install the widget and try it fully before upgrading.

3. Paid Subscription Refunds

Plan	Price	Refund Window
Demo	Free	48 hrs to report issues
Starter	$9.99	7 days ✅
Pro	$19.99	7 days ✅
Business	$39.99	7 days ✅
Renewals	Any	Not eligible ❌

3.1 First-Time Subscriptions

We offer a full 7-day money-back guarantee on your FIRST payment for any paid plan:

✓ Starter Plan ($9.99/month)
✓ Pro Plan ($19.99/month)
✓ Business Plan ($39.99/month)

Conditions:

Request must be within 7 days of your first payment
Applies to first-time subscribers only
One refund per customer
No reason required (no questions asked)

Example

You subscribe to Starter on July 1. You can request a refund up to July 8. After July 8, no refund available.

3.2 Renewal Payments

Monthly renewal charges are non-refundable.

To avoid being charged for next month:

Cancel before your renewal date
Cancellation takes effect at end of current billing period
You keep access until period ends

Example

Your plan renews August 1. Cancel before August 1 to avoid charge. You retain access until August 1.

4. Non-Refundable Situations

We do NOT issue refunds for:

✗ After 7-Day Window: Refund requests made more than 7 days after first payment.
✗ Renewal Charges: Monthly renewal payments are non-refundable. Cancel before renewal date to avoid charges.
✗ Plan Upgrades: Charges for upgrading to a higher plan mid-cycle.
✗ Policy Violations: Accounts terminated for violating our Terms of Service or Acceptable Use Policy.
✗ Partial Months: We do not offer prorated refunds for partial months of service.
✗ Previous Refunds: Customers who have already received a refund from Beautimonial are not eligible for additional refunds.
✗ Unused Features: Not using certain features included in your plan does not qualify for a partial refund.
✗ Beautification Quality: Dissatisfaction with AI beautification results alone does not qualify for a refund. Contact support and we will work to improve your experience.

5. How to Request a Refund

Requesting a refund is simple:

Email us

Send a message to support@beautimonial.com

Use the right subject

Use subject line: "Refund Request"

Include the details

Your account email, date of purchase, plan purchased, and a brief reason (optional but helpful)

We confirm

We respond within 24 hours to confirm your refund request

We process it

Approved refunds are processed within 5-10 business days

That's it. No lengthy forms. No lengthy process. No arguing. If you qualify, we refund.

6. Refund Processing Time

Once your refund is approved:

Razorpay (UPI, Cards & Netbanking)

Processing time: 5-7 business days. Refund goes to original payment method:

Credit/Debit card: 5-7 days
UPI: 2-3 business days
Net Banking: 3-5 business days
Wallet: 1-2 business days

International Payments

Processing time: 5-10 business days. Refund goes to original card/account.

Note: Processing times depend on your bank or payment provider. We initiate refunds on our end within 24 hours of approval. Bank processing times are beyond our control.

If you haven't received your refund after 10 business days, please contact: support@beautimonial.com

7. Chargebacks

We understand payment disputes happen. However, we ask you to:

Contact Us First

Before initiating a chargeback with your bank, please email us at support@beautimonial.com

We will resolve most issues within 24-48 hours without the need for a chargeback.

Why This Matters

Chargebacks are costly and time-consuming for small businesses like ours.

If you initiate a chargeback:

Your account will be suspended pending investigation
Future access to Beautimonial may be restricted
We will provide evidence of service delivery to your bank

If a chargeback is found to be fraudulent, we reserve the right to take appropriate legal action.

We promise to always resolve genuine disputes fairly and quickly. Please give us the chance to help before contacting your bank.

8. Subscription Cancellation

Cancelling your subscription is easy and can be done anytime:

How to Cancel

Dashboard → Billing → Cancel Plan → Confirm cancellation

What Happens After Cancellation

✓ You keep access until end of current billing period
✓ Your widget stays active until then
✓ No further charges after cancellation
✓ Your testimonials remain saved for 90 days after account closure
✓ You can reactivate anytime

Reactivation

Changed your mind? You can reactivate your subscription at any time from the pricing page. Your previous testimonials will still be available if within the 90-day window.

Cancellation Is Not Deletion

Cancelling your subscription does not delete your account or data immediately. To permanently delete your account:

Dashboard → Account Settings → Delete Account

9. Contact Us

Questions about refunds? We're here to help.

Email: support@beautimonial.com
Subject: Refund Inquiry
Response: Within 24 hours

We respond to all refund-related emails within 24 hours, Monday to Saturday.

For urgent billing issues, mark your email: URGENT - Billing

Ready to request a refund?

support@beautimonial.com

Request Refund

Response time: Within 24 hours

Questions? We're always here to help.